Founded in 1988 and supported by more than 180,000 members, Luxembourg Air Rescue Group currently employs more than 190 highly qualified experts and operates seven rescue helicopters, as well as five air ambulance jets. Thanks to the experience acquired in the more than 3,000 missions it flies every year, LAR has become one of the leading global players in the air rescue and air ambulance business, with an unbeatable reputation for quality and reliability.

For its Medical Department, LAR is currently seeking a:

Patient Repatriation Coordinator – Medical Background Required (m/f)

Full-Time Position – (no night shifts) – 7/7 operations - Luxembourg

Your mission:

In this pivotal role, you will ensure the safe and efficient coordination of worldwide medical repatriation operations. Working at the centre of a highly dynamic environment, you will apply your medical expertise to assess patient information, make informed decisions, and prepare each case for transport. You will communicate directly with patients, families, physicians and hospitals to gather essential details and align all stakeholder. Your medical background enables precise evaluations in time-critical situations, contributing to the highest standards of safety and care during every repatriation.

Your responsibilities include:

Medical & Operational Coordination

- Managing the repatriation of LAR members, including request handling, follow-up, and full operational organisation

- Performing medical clearance for European Air Ambulance (EAA) missions

- Organising and monitoring secondary missions, such as hospital-to-hospital transfers and organ transports

- Booking ground ambulances for fixed-wing and rotary-wing missions

- Acting as a key point of contact for members, families, hospitals, and medical crews

Administrative & Cross-Functional Support

- Handling administrative tasks related to the medical aspects of mission planning

- Supporting broader operational activities, including flight bookings and cross-departmental coordination

Work Schedule

- Shift-based work, covering operations 7 days a week

- Two-shift system: early shift and late shift

- No night shifts

This structure ensures continuous operational readiness while maintaining a balanced work rhythm.

Your Profile:

· Holding a degree in a medical field (registered nurse or equivalent).

· Minimum 15 years of professional experience in a clinical or medical operations environment.

· Strong command of English and proficiency in 2 out of 3 Luxembourgish languages: Luxembourgish, French, and German.

· Additional languages are considered an asset.

· Proficiency in standard IT tools (MS Office).

Professional & Interpersonal Skills

· Strong sense of rigour, organisation, and discretion.

· Ability to take responsibility and adapt to a multifunctional role.

· Acting in a professional & responsible manner.

· Having team spirit & being communicative.

Why join us?

You will be part of a mission-driven organisation that provides life-saving assistance worldwide. Your work directly contributes to the safety and well-being of our members, supported by a fleet of state-of-the-art air ambulances and medical helicopters.

Please be aware that, in accordance with the law of July 23, 2016, the selected candidate will be requested to provide a criminal record check.

We look forward to receiving your application!